Returns Policy | BJU Press

Books and materials purchased on this web site must be returned by the original purchaser, subject to the following conditions:

A 10% restocking fee is assessed on all items returned. Examination copies are exempt from this fee if they are returned on time. Home schoolers and individuals may examine materials without incurring a restocking fee as long as the materials are returned within 30 days from the invoice date.

Prior approval by BJU Press must be obtained before items may be returned after 30 days from the invoice date. You may call 1-800-845-5731, or email bjupinfo@bjupress.com.

Items returned after 90 days (120 days for overseas customers) from the invoice date will receive an additional 10% restocking fee then and each month thereafter.

All materials must be returned via UPS or Parcel Post (insured) with a copy of the packing slip or invoice in each box and must be in good salable condition (undamaged and unmarked).

On the packing slip or invoice, please circle the items being returned and note the quantity of each item being returned.

Any shipping discrepancies or damages/defects must be reported within 10 days from receipt of the materials and should be returned within 30 days after notifying BJU Press. Information about returning the items and obtaining replacements will be provided when BJU Press is notified. You may call 1-800-845-5731, or email bjupinfo@bjupress.com.

Partial returns cannot be accepted on kits and sets.

Credit for a return may not be deducted from a new order. BJU Press will mail a refund check to you or credit your Visa, MasterCard, or Discover account, depending on the method of payment you used on the order.

Please send all returns to:
BJU Press Distribution Center
134 White Oak Drive
Greenville, SC 29607

Allow four weeks for returns to be processed.